Housing Specialist
Housing Specialist
Program: Pando Program
Location: Indianapolis, IN
$22/hour| Full-Time | On-Site
About Lutheran Child and Family Services (LCFS)
Lutheran Child and Family Services of Indiana/Kentucky, Inc. (LCFS) is a nonprofit social service organization founded in 1883. We provide residential and community-based services to children, families, and individuals across Indiana and Kentucky.
Guided by our mission—Engaging and Empowering Families and Community with Love, Compassion, Faith, and Support—LCFS partners with communities to promote safety, stability, and long-term self-sufficiency through housing and supportive services.
Position Overview
The Housing Specialist supports the daily housing operations of the Pando Program, with a focus on housing placement coordination, eligibility vetting, data management, and compliance.
Working closely with the Housing Coordinator, Coordinated Entry System (CES), property management, and community partners, this role ensures participants experiencing homelessness are efficiently connected to housing while maintaining accurate documentation and compliance with HUD and Continuum of Care (CoC) requirements.
This role is ideal for someone who is detail-oriented, organized, collaborative, and passionate about housing stability.
What Success Looks Like in This Role
Within your first 90 days, you will:
Maintain accurate, up-to-date participant records in HMIS
Process housing referrals and intakes efficiently and correctly
Support timely housing placements and smooth move-in coordination
Ensure documentation meets HUD and CoC compliance standards
Communicate effectively with internal teams and external partners
Core Responsibilities
Housing Referrals & Intake Coordination
Serve as a primary point of contact with the Coordinated Entry System (CES)
Screen referrals and verify eligibility according to program requirements
Support intake documentation and participant onboarding
Housing Placement & Transitions
Collaborate with property management on applications, inspections, lease signings, and move-ins
Support participant transitions into housing and exits when applicable
Assist with housing-related coordination to ensure successful placements
Data Management & Compliance
Maintain accurate, timely records in HMIS
Manage HUD and CoC documentation using compliance checklists
Ensure confidentiality, data integrity, and adherence to regulatory requirements
Community & Internal Collaboration
Participate in case conferencing, community meetings, and workgroups
Communicate consistently with internal teams and external partners
Support collaborative problem-solving to promote housing stability
Program Support
Assist with reporting, audits, and special projects as assigned
Contribute to overall program operations and effectiveness
Required Skills & Capabilities
Strong organizational and documentation skills
Ability to manage multiple priorities and meet deadlines
Experience working with databases or data systems (HMIS preferred)
Clear, professional communication with internal and external partners
Ability to handle sensitive information with confidentiality and discretion
Valid Indiana Driver’s License
Nice-to-Have Skills
Experience in housing programs, homelessness services, or case management
Familiarity with HUD, CoC standards, or coordinated entry systems
Bachelor’s degree in Social Work, Human Services, or a related field
Education & Requirements
Ability to pass background checks in accordance with LCFS policy
Ability to work occasional evenings or weekends as program needs require
Why You’ll Love Working With Us
Competitive compensation commensurate with experience
Health, dental, vision, and retirement benefits
Opportunities for professional development and growth
A mission-driven, collaborative environment where your work directly supports housing stability and community well-being
Ready to Make a Difference?
If you are detail-oriented, collaborative, and committed to helping individuals and families achieve housing stability, we encourage you to apply.